Privacy Policy

1. Introduction

At Loventra, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matchmaking services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Contact information (name, email, phone number, address)
• Demographic information (age, gender, location)
• Professional information (occupation, education, income level)
• Personal preferences and relationship goals
• Photos and profile information
• Communication records and feedback

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our matchmaking services
• Create and manage your profile
• Identify and introduce compatible matches
• Communicate with you about our services
• Process payments and manage your account
• Provide customer support
• Conduct research and analytics to improve our services
• Comply with legal obligations
• Protect against fraud and ensure security

4. Information Sharing and Disclosure

With Your Consent

We share your profile information with potential matches only with your explicit consent and after mutual compatibility has been established by our matchmakers.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Background check services
• Photography and styling services
• Technology and data storage providers
• Analytics and marketing services

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our clients or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on privacy and security practices
• Secure data centers and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request that we limit how we use your information
• Objection: Object to our use of your information for certain purposes

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After termination of your membership, we may retain certain information for legal compliance, dispute resolution, and fraud prevention purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: